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all to normally, administration is contacted when issues go wrong…it's not one of those letters…..I'm getting in contact with american airlines purchaser service thanks to an exquisite flight attendant named MARITA LORDI (FA #9
So, There are several thing’s I have observed which i will Observe here, and contemplate it my very own academic venting due to the fact they don't provide the customer nicely in any respect with regard to this:
On January twenty fifth I contacted American Airlines, as I looked at our reservations and observed that my Daughter experienced us touring all day, So I identified as to up quality our tickets to top quality as I did not wish to travel all day in coach. I use lay try to journey first class as I'm certain you may assessment but I am wanting to save my Miles as we're preparing a big relatives/graduation journey to Hawaii.
We will never fly American Airlines at any time again, and neither will my friends and family. they can lose a great deal more than the $863 he stated.
We just lately, today the 24th, returned from a trip to Cancun/Rivera Maya space and could not know that when are luggage was obtained on our departing flight from DFW on March 19th, that among our baggage was completely ruined on the inside by another person in terminal D following it was checked in. Who would be in command of accomplishing this an American personnel or maybe the TSA? Someone has stolen a blue sapphire confronted view, and my our individual, 1979 University of Pharmacy ring, which experienced a sizable diamond mount in it.
Having just accomplished (3/18) a flight from Miami Airport to Philadelphia, we observed the service during the Miami Airport from the American Airline persons was not in step with economical or professional service. We were given incorrect Instructions to our Examine-in location, on the other hand when we experienced to get in line for a safety Look at. We were sent to the incorrect area for that operate.
Thus far you may have created us shed 24 hours of our getaway We work hard for day off work and of your respective times have resulted in us reaching our vacation spot Just one Total Day Later. Not a contented purchaser and will spread the phrase.
I realize we ought to be a lot more careful when positioned our tickets on the net to the eleventh. I don’t know why, we manufactured just a huge blunder with traveling day.
File locator AQRPGM my knowledge While using the ticket agent at the Miami international Airport was terrible. Arrived two hrs right before my flight as being the flight was boarding I had my boarding go I choose to Acquire headset came back again and also my link the ticket agent claimed I didn’t have a boarding pass.
Bravo to American Airlines for giving the surprise raise to your staff. Instead of cowering to your disgruntled passenger on todays La Guardia flight. Simply because some attendents were cheerful and wished him an incredibly Merry Christmas. Definitely ?? It’s about time we took again our best needs and grumpy individuals just keep from the planes and retain their thoughts to on their own.
It could be a glitch for you but it surely signifies that I have to stand in a lengthy line which happens to be incredibly distressing using a knee cap that has been damaged.
I still left LGA August 26, 2015 and also have my baggage assert ticket but need a copy of my airlinet ticket simply because I arrived home to find my jewellery and purse were lacking from my baggage – I've filed a assert bu they need a replica of my ticket and I'm able to’t uncover it – can u send out me a copy of it or notify me how I can discover it — every thing else was in tact almost nothing disturbed except these items and purse was laying of major and jewellery was in aspect pocket